I’m currently living in Canmore, Alberta, Canada, in the heart of the Canadian Rockies, and working as a Reservations Agent with Discover Banff Tours, a long established local tour operator in Banff National Park.
My role combines travel planning, sales, customer service, logistics and coordination. I help travellers plan and book experiences throughout Banff and the surrounding Rockies, while working closely with our operations team, local operators, wholesalers, travel partners and hotels to make sure everything runs smoothly. I also help coordinate private and tailored experiences referred through some of the region’s leading luxury hotels, where service and attention to detail really matter.
One of the things I enjoy most about the role is being able to share my own knowledge, experience and appreciation for the Rockies with other people. Having spent so much time exploring the area myself, I can draw on firsthand experience when helping guests plan their time here, recommend places I genuinely enjoy and hopefully help them understand what makes this part of the world so special.
Working here has reinforced how much I value variety, responsibility and being trusted to manage different moving parts while helping create a great experience for someone else.
Right now, I’m focused on making the most of my remaining time in Canada, getting out, seeing as much as I can and enjoying the final stretch of this chapter.
With my return to Australia approaching in November 2026, I’m genuinely excited to get stuck into what comes next.
Where I’ve been lately ↗
What’s next ↗
